Cancellation and Refund
Thank you for your interest in AuthorityEntrepreneurs.com!
We understand that sometimes circumstances change, and you may need to cancel your purchase. This policy outlines the conditions under which cancellations and refunds are offered.
What can be cancelled?
- Digital Products (e.g., Courses, Ebooks): We offer a 7-day money-back guarantee on all digital products. If you are not satisfied with your purchase within 7 days of purchase, you may request a full refund.
What cannot be cancelled?
- Memberships: Due to the ongoing nature of membership benefits, memberships cannot be cancelled for a refund. However, you can cancel your membership to prevent future charges.
- Monthly Retainer Services: Due to the ongoing nature of retainer services, which involve continuous support and deliverables, these services cannot be paused or cancelled mid-month for a refund. However, you can cancel your retainer service at the end of the current billing cycle to prevent future charges. Please note that any work completed prior to the cancellation will be billed as per our standard rates.
How to Request a Cancellation and Refund
To request a cancellation and refund, please contact us at hello@authorityentrepreneurs.com within the timeframe specified above (e.g., within 7 days of purchase for digital products). Please include your invoice number and the reason for your request in your email.
Processing Times
Once we receive your cancellation request, we will process it within 5 business days. Refunds will be issued to the original payment method used for the purchase. Please allow 10-15 business days for the refund to appear in your account, depending on your bank’s processing times.
- Additional InformationWe reserve the right to deny a refund request if we believe the product or service has been used excessively or in violation of our terms of service.
- This cancellation and refund policy applies only to purchases made directly through AuthorityEntrepreneurs.com. Purchases made through third-party resellers may have different policies.
We encourage you to review this policy carefully before making a purchase.
Contact Us
If you have any questions about our cancellation and refund policy, please don’t hesitate to contact us at hello@authorityentrepreneurs.com