Pick the tier that matches your fulfillment volume. Scale up, scale down, or pause month-to-month. No contracts, no setup fees, no surprises.
A "task" is a new build or substantial implementation. Reactive work - bugs, edits, support questions - is handled separately and never counts against your tier limit. Most agencies who hit their task limit are shipping new things, not putting out fires.
Most agencies treat "hire a HighLevel dev" as the obvious path to scaling fulfillment. But the real cost of an in-house technical hire isn't the salary line - it's everything around it. Here's what one senior costs against what you get from the Agency tier.
Honest framing of what you don't get inside the retainer - so there are no surprises. Most of these are either your agency's job, your client's job, or scoped as separate engagements when relevant.
Honest answers to what agency owners ask before starting. If yours isn't here, the 14-day trial is free - ask us during onboarding.
Start your 14-day free trialTasks queue up. As soon as one finishes, the next starts automatically. If you consistently need more parallel capacity than your tier supports, we'll proactively suggest moving up a tier or running a custom pod with expanded allocation. No surprise overage fees, no clever billing.
Yes, anytime. Upgrades take effect immediately - you get expanded capacity within the same business day. Downgrades take effect on your next billing cycle. Pausing works the same way: pause anytime, resume anytime, no penalty.
No. Month-to-month from day one. We do recommend a 3-month soft minimum so your dedicated team can fully ramp on your snapshots, voice, and client mix - but it's a recommendation, not a contract. Cancel whenever, no questions asked.
You get full access to your chosen tier's capacity for 14 days at no cost. Our HighLevel Certified team picks up your first task within 24 hours of signup. No credit card required to start - we only ask for billing details if you decide to continue past the trial. If you don't, the trial ends, no charge, no follow-up sales pressure.
On day 15, if you've decided to continue, you're billed for your first full month at your chosen tier. If you cancel before then, no charge, no card on file, no obligation. After the trial, you're on month-to-month - cancel, pause, or change tiers anytime.
No setup fees. No onboarding fees. No "configuration" fees. No per-task surcharges. The retainer price you see is the retainer price you pay. The only thing that ever changes the number is moving up or down a tier - and that's your call.
Yes. The Agency tier covers most agencies with up to ~50 active sub-accounts. Above that - multi-region operations, very high ticket volume, or dedicated specialist requirements - we structure custom engagements with expanded pods and tailored SLAs. Book a discovery call to scope.
We also take scoped one-time projects - full CRM migrations, custom platform builds, complex multi-platform integration projects, AI-powered embedded apps. Those are quoted as fixed-fee engagements and don't require an ongoing retainer. Mention it on the discovery call and we'll scope it.
Always. Mutual NDA before scoping anything specific. Standard practice for white-label work, and we treat it as such - not as an upsell or a friction point.
Either works. The trial gets your first task in motion within 24 hours of signup. The call is a 30-minute scope conversation if you'd rather walk through fit before starting.